In the event of an accident, you or your representative should
| 1. | If you are serviced by an insurance agent or a broker,
contact the agent or broker as soon as possible and they will advise and guide you
on the claims procedure. If you are not serviced by an agent or a broker, contact our
Fire & GA Claims Department. |
| 2. | Please note that you must inform us of your loss in writing
within 15 days from the date of the fire or insured loss event. If we do not receive your
report within 3 calendar months from the date of the accident. In the unfortunate event
that the accident resulted in death, we must be notified immediately. If we do not receive
any report of the accident within the stipulated time frame, your claim will not be covered
by your insurance policy. |
| 3. | To report a claim, you can obtain the claim form from our
Fire & GA Claims Department or download the claim form from this web-site. |
| 4. | Obtain a claim form from our Fire & GA Claims Dept or download the claim form from the links in this web-site. Complete the claim form, giving full details of your loss (i.e. the property damaged or destroyed) and submit it to us together with the original medical certificates, receipts, death certificate and police report as applicable. |
If you have any queries, call one of our following staff:
Jaclyn Swee |
6592-6390 |
|
Alice Lee |
6592-6389 |
|
Alice Leong |
6592-6387 |